The similar challenges faced by local authorities with regards to maintenance management leave them vulnerable to similar risks. Find out how Lesedi Local Municipality (LLM), together with IMQS, have taken an inclusive and pragmatic approach to reducing the potential risks of maintenance management challenges.

MAINTENANCE MANAGEMENT CHALLENGES AND RISKS


Many local authorities share similar challenges within their operations and maintenance (O&M) departments with regards to maintenance management, especially preventative maintenance.Challenges:

Limited available budgets

Inappropriate skill levels

Under-capacitated staff

Little or no information on the current location, state and cost of existing assets

While an organisation may possess the appropriate skills and capacity to pro-actively perform preventative maintenance, low levels of confidence in the information informing decisions and actions may represent a further problem. In the event that O&M departments do function as efficient and effective entities, it is seldom the case that historic maintenance information is applied to influence future planning and budgeting.The similar challenges faced by local authorities with regards to maintenance management leave them vulnerable to similar risks:

Inadequate levels of service delivery

Ineffective and/or under utilisation of the existing asset base

Over-spending to ensure that assets deliver the required level of service

THE LESEDI SOLUTION


Lesedi Local Municipality (LLM), together with IMQS, have taken an inclusive and pragmatic approach to reducing the potential risks of maintenance management challenges:

Inclusive - following a process whereby the relevant stakeholders and their particular interests are considered in the design of the solution.

Pragmatic - the system-solution considers and emphasises existing processes that work effectively support the O&M team’s process in a lean, efficient and non-intrusive manner.

By conducting process workshops with LLM’s key stakeholders, IMQS gained a proper understanding of the most important challenges in the Lesedi context and identified the required processes to address them. A preventative maintenance workflow process was developed for LLM on the IMQS platform.The solution takes the form of a browser-based application that allows users to:

View relevant attributes of their asset data

Import the appropriate scheduled tasks by asset type

Receive scheduled task notifications

Easily use feedback mechanisms to update the system of completed tasks

A boon to the operation was that LLM’s Asset Register data already resided on the IMQS platform. The advantage of only having to rely on one platform architecture allowed the project team to create the preventative maintenance process on top of the already existing IMQS Asset Register module. Deployment, configuration and maintenance of the system were therefore quick and simple.

WHAT FUNCTIONALITY HAS BEEN MADE AVAILABLE


The platform-independent application runs on any device that has internet connectivity, integrates with asset register data and is easily configurable:

A UNIFIED VIEW


With a simple deployment, configuration and maintenance, LLM has been offered one unified view on all its asset information. This reduces the risk of making decisions based on dissimilar data sets. All matters related to preventative maintenance tasks and asset-location have become visible. Asset information is readily available to assist with decision-making and enable coordinated workforce execution, which saves operations costs in the long run.

IMQS is committed to helping municipalities achieve their business objectives through integrated, spatially enabled, Infrastructure Asset Management software solutions. For further reading on how software solutions can support maintenance management challenges read our blog Improved Municipal Service Delivery Through Integrated Maintenance Management or learn how Rustenburg Local Municipality has been able to reduce its infrastructure-related operational expenditure from R1,5 million to R328 000 in less than a year.