The efficient management of maintenance is a crucial component of successful municipal infrastructure asset lifecycle management. Well-maintained infrastructure serves consumer needs and underpins economic production, employment, taxes and rates. How does IMQS help engineers maintain infrastructure assets?
Without effective and informed decision-making:
Assets are allowed to run to failure
Important capital is wasted on continuously providing new assets
Faults are precipitated and breakdowns hastened
Service delivery is undermined and backlogs increase
In this complex environment, how do you make the right decisions about corrective and preventative interventions, manage stocks and work force, or more effectively schedule maintenance according to need?
DATA SOURCES INCLUDE:
Infrastructure network layout data, such as GIS-layout data
In-field remote sensing values such as telemetry readings
Financial data such as budgets and expenses
IMQS Maintenance Management consists of six modules that enable municipalities to overcome key maintenance lifecycle management challenges.
1. INCIDENT LOGGER
An incident logger allows citizens to easily alert the municipal call centre to an incident such as a burst water pipe on a stand or street in the municipal bounds. The module is an integral component in the municipal system that empowers citizens to play an active role in their communities and to ensure that transparent and good governance practices are met. Incident reporting is made efficient and transparent by automating broader processes and displaying centralised information geographically.
A report is made
The incident is logged via the call centre and linked to an existing asset component in the GIS-referenced IMQS system
The appropriate municipal authorities can view the status and authorisation history of outgoing work-orders, see what labour has been assigned to the job, and effortlessly print job cards
2. PREVENTATIVE MAINTENANCE
A preventative maintenance module enables engineers to:
Query asset, or asset-component status
Identify and maintain critical functions before asset failure
Identify asset faults that could lead to the loss of critical functions
Municipal engineers are therefore able to proactively schedule and specify maintenance at repeat intervals, according to asset components, and in relation to procedures and tasks that need to be performed.
In the case of water demand management, for example, Maintenance Management and the IMQS Water software package integrate in order for the municipality to extract comprehensive and complex reports that will inform managers about problem areas, and thus further feed the preventative maintenance system.
3. RESOURCE MANAGERThe Maintenance Management package fulfils the need for financial transparency and accountability on the Local Government level by seamlessly integrating with a municipality’s preferred Financial ERP system.
The Resource Manager Module allows the municipality to account for all resources utilized within the Maintenance Management system to maintain:
Employee, fleet, material and equipment lists
Tariffs and standard-time programmes for their employees
4. TIME AND COST
The Time and Cost module provides municipal managers with the ability to automate time sheets, as well as calculate overtime and cost for all skilled and unskilled labourers. Overtime and short-time reports can be exported to the municipality’s preferred Financial ERP to ensure payroll is updated accordingly.
The module therefore bolsters good governance, efficiency and transparency, while combating unnecessary expenditure.
5. METER MAINTENANCE
The Meter Maintenance Module provides managers with an up-to-date spatial view of all water-connection and meter-maintenance-activity history in the municipality’s boundaries. By querying meter-related information - leveraged from the IMQS Water Demand Management Module - engineers can schedule maintenance according to accurate information. The module, moreover, enables a municipal manager to generate detailed reports that offer insight into previous or ongoing work.
Reporting is integrated directly into the Maintenance Management system. Users can generate a wide range of reports – e.g. Trend Analysis, Full Detail and Performance reports - relating to all maintenance activities and costs. Payment certificates for all contract work can effortlessly be generated and printed on demand.
As an integrated and spatially enabled solution for Incident Reporting, IMQS Maintenance Management helps municipalities overcome challenges and extract the most value they can get from each asset they maintain.