Professional Services

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Effective and efficient long-term management of public infrastructure underpins socio-economic development and societal wellbeing. Countries rely on large investments in infrastructure assets that are managed at different scales to achieve: strategic goals, deliver services, bolster industry, ensure public safety and support the livelihood of communities.

Within this environment, public organisations are often simultaneously faced with juggling limited financial and human resources. These resources need to be directed in the most effective manner at: operating, maintaining and renewing infrastructure; addressing backlogs; and comprehensively dealing with changes in demand.

Over the last 30 years, in the wake of large-scale infrastructure-related catastrophes, global standards, such as ISO 55001, have come to define key elements of the science of infrastructure asset management. Guided by these best practices, organisations who wish to demonstrate effective governance to stakeholders, or improve their performance, need to be able to assess their asset-management practices, as well as the performance of the infrastructure, and put progressive plans in place to address gaps.

The need therefore arises for the establishment of an integrated and resilient management framework from a strategic level, through to tactical and operational levels. These systems should be built in a way that is appropriate to the operational environment and speak to the strategic needs of the organisation. An important outcome of this integrated management landscape is the constructive steering of short, medium and long-term decision-making based on best practice and access to reliable and accurate information.

The Solution

IMQS provides services that help asset-intensive organisations establish infrastructure management frameworks and systems as a key enabler to achieve their strategic objectives. Our team combines software, asset management, financial, engineering, data management and analytics expertise to set a robust and progressive management and technical platform for ongoing improvement in service delivery. Software solutions and services are often employed by clients as a key catalyst to drive improvement in management processes, as well as enabling improvements in the quality of data that underpins decision-making. A data management strategy is core to ensuring that relevant data is established that supports effective decision-making throughout the organisation and is able to be scaled to accommodate changes in needs, technology advances and the evolution of practice maturity. Work on improving data is often tackled in parallel to applying a structured approach to improving, and integrating, the infrastructure management framework (looking at people, process, and technology aspects). Our goal is to constructively support the establishment of context-relevant management frameworks, in line with best practice, that enable asset-intensive organisations address their strategic objectives and operational needs effectively.

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The resulting management framework and information enable clients to:

    Construct a comprehensive, scalable and representative view of an organisation’s infrastructure management landscape
    Guide decision-making with regards to capital and operational expenditure
    Inform strategic, tactical and operational management and planning
    Inform risk, performance, and financial management
    Inform effective project and maintenance management
    Enhance organisation-wide communication and understanding of infrastructure management needs and objectives.
    Enhance statutory reporting capabilities and stakeholder communication

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Core Service Lines



    Establishment and evaluation
    Infrastructure valuation
    Compliance with accounting standards
    Asset and system performance management
    Data management systems and processes
    Infrastructure risk management systems
    Infrastructure funding strategies
    Establishment and operation of an Asset Management Office
    Establishment and operation of a Project Management Office
    Data improvement plans
    Asset data models
    Life cycle modelling
    Failure mode data interpretation
    Data management policy, procedures, and standards
    Data services “alphanumeric & spatial / GIS”
    Improvement strategy development
    Resource and budget optimisation
    Annual planning
    Asset Management Plans covering all engineering and building sectors
    Service delivery backlog studies
    Strategic Asset Management Plans
    Maturity development
    Maturity assessment
    Needs determination, prioritisation, and improvement planning
    Change management planning and implementation
    Financial asset management
    Physical asset management
    Integrated asset management
    Baseline AM competency
    Advanced AM techniques
    Internal management and control of projects
    Establishment of PMUs and support
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Key Skills


Lifecycle modelling, needs determination, prioritisation, response optimisation, strategic and tactical planning, practice maturity development


Data establishment (desktop and field), controls, assimilation, interpretation, optimisation, spatial and alphanumeric reporting


Financial and Management Accounting


Systems, processes, services integration, implementation


Information system assessments, solutioning


Asset-intensive organisations rely on vast networks of expensive infrastructure assets to achieve strategic goals within financially constrained environments. IMQS provides an integrated professional advice and support service for organisations committed to optimising the management of their infrastructure. The goal is to build a context-specific management framework in line with global best practice, supported by robust data management, that speaks directly to an organisation’s strategic objectives and operational needs. These management frameworks, and their supporting data, help organisations focus on doing the right things in the right manner to ensure cost effective, optimised and sustainable management of their infrastructure.

In so doing, IMQS strives to achieve its goal of performing a meaningful role in supporting societal well-being, development and growth.

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