Over the past decade mobile device usage in businesses has grown from being a useful add-on to a top priority requirement. Municipalities and private utilities are no exception. The underlying business processes that support infrastructure asset management require daily collaboration between departments and enhanced office-to-site integration. This presents complex challenges for the enterprise, but can be overcome through the application of a well-conceived mobility strategy. IMQS’s Mobile Strategy focuses on the development of mobile applications. This includes the browser-based IMQS Web application, viewed from either desktop or mobile devices, and native mobile applications. With IMQS’s service-oriented architecture, mobile is always first. Users can access the IMQS Web interface from any standards-compliant web browser. This means that users with Internet-enabled devices (tablets and smartphones) can access and modify data away from the office. This flexibility allows for superior operational performance, primarily in process automation, productivity improvements and improved decision-making.